Refund & Cancellation Policy

At FLAIR GIFTS LLC, we want every customer to have a positive experience. Because our products are prepared to order, cancellation and refund options may depend on when an order is cancelled and where the order was placed.

Orders Placed Directly Through Our Website

If an order is placed directly through our website, please contact us as soon as possible at 551-294-1090 if you need to request a cancellation or correction.

Once an order has entered preparation, cancellation may no longer be possible.

If we are able to cancel an eligible order before preparation begins, any applicable refund will be processed through the original payment method.

Uber Eats Orders

Orders placed through Uber Eats are subject to the ordering, cancellation, refund, and customer-support procedures applicable to Uber Eats orders.

For an Uber Eats order, customers should use the Uber Eats app or website to request assistance with issues such as:

• Missing items

• Incorrect items

• Order cancellation

• Delivery problems

• Food quality concerns

• Refund requests

FLAIR GIFTS LLC cannot guarantee that an Uber Eats refund request will be approved, as the applicable decision may be handled through Uber Eats.

Incorrect or Missing Items

If an order placed directly with FLAIR GIFTS LLC contains a missing or incorrect item, please contact us as soon as reasonably possible after receiving the order.

Please provide your order information and explain the issue so that we can review it.

Depending on the circumstances, we may offer a replacement, credit, or refund.

Food Quality Concerns

If you have a concern about the quality of an item from a direct order, please contact us promptly after receiving the order.

We may request relevant order information and, where appropriate, photographs to help us understand the issue.

Refund Processing

When a refund is approved for a direct website order, the refund will generally be issued to the original payment method.

The time required for the refund to appear in your account may depend on your bank or payment provider.

Contact

FLAIR GIFTS LLC
523 Wayne Ave
Pitman, NJ 08071
USA

Phone: 551-294-1090